Category 3 "Black Water" Cleanup
Category 3 water is grossly contaminated and dangerous. Our OSHA-trained crews handle it with the containment and PPE it demands.
Not all water losses are equal. Category 3 water — often called "black water" — is grossly contaminated with bacteria, sewage, and toxins. It includes sewer backups, toilet overflows containing waste, and rising flood water. Handling it without proper training and equipment puts your family’s health at serious risk.
Our technicians are OSHA-trained for biohazard response and follow strict PPE and disposal protocols. We treat every Category 3 loss as a decontamination job first and a restoration job second, because getting the sanitation right is what keeps your family safe.
Warning signs
- Water containing sewage or waste
- Overflow from a toilet trap or sewer line
- Flood water that entered from outside
- Any standing water present for more than 48 hours
Health & property risks
- Exposure to bacteria, viruses, and parasites
- Serious illness from ingestion or skin contact
- Airborne contamination and gas exposure
Our step-by-step process
- 1
PPE & containment
Crews suit up and isolate the area to prevent spread.
- 2
Biohazard extraction
Contaminated water and waste are removed and contained.
- 3
Demolition of porous materials
Unsalvageable materials are bagged and disposed of safely.
- 4
Decontamination
Surfaces are cleaned and disinfected to a sanitary standard.
- 5
Drying & rebuild
The structure is dried and restored.
Equipment we use
Black Water Cleanup questions
Answers to the questions Garland homeowners ask most about this service.
Category 3 water is grossly contaminated and can contain harmful bacteria and toxins — sewage, toilet overflows with waste, and flood water all qualify. It requires certified handling and disposal.
Related services
Sewage Backup Cleanup
Fast, sanitary removal of raw sewage from basements, bathrooms, and floor drains — with full decontamination.
Storm & Flood Cleanup
Rapid response to flooding from severe North Texas storms, flash floods, and roof failures.
Mold Remediation
Containment and safe removal of mold caused by hidden leaks, humidity, or unaddressed water damage.
Sewage or water emergency? We answer 24/7.
Every minute matters. Call now for a certified crew on the way in about 60 minutes, or request a callback and we will reach out right away.